Limitations

The following limitations apply to the Oracle Utilties Opower API endpoints:

• Your utility is limited to 20 queries per second and 100,000 queries per day for each territory.

• Oracle Utilities may change the APIs provided to your utility in order to facilitate product and technology changes. Oracle Utilities will provide your utility with no less than six months notice when APIs currently in use will be modified or deleted.

• APIs are available to your utility in the current User Acceptance Testing (UAT) and Production environments. Oracle Utilities will not provide additional environments with differing datasets or software versions.

• The number of designated customers to whom your utility can expose data is limited. Reference your utility's agreement with Oracle Utilities for details.

• Oracle Utilities assigns credentials that authorize an API caller to access any data belonging to your utility through the API. In customer-facing web or mobile interfaces, your utility is responsible for implementing security policies that restrict access to authorized users, for example, customers can only view their own Oracle Utilities Opower neighbor comparison and update their own report settings.