Help Center

The help center provides customers with options to answer questions they have about their utility bill or service. Customers can also act on common customer tasks.

• We're Here to Help: Customers are presented with various methods to receive customer support or learn more on how to complete tasks on their own using Digital Self Service - Transactions. Review all configuration options listed at We're Here to Help
• Ask a Question: Customers can submit support questions from a list of topics.
  • Review all configuration options listed at Ask us a Question.
  • Create question topics for customers to select from and complete, as described at Creating Questions for Customers to Submit.
• Do it Yourself Online: Customers looking to complete certain tasks can review the available actions they can do online. Review all configuration options listed at Do it Yourself Online.
• Other Ways to Get in Touch: Applicable phone, email, and mail support contact information is available to customers when they select the other ways to get in touch link. Review all configuration options listed at Other Ways to Get in Touch