Requirements and Limitations for Web Features

To view solar information and data in Bill Forecast, Bill Comparison, or Data Browser, utilities and customers must meet the requirements of the Digital Self Service - Energy Management Cloud Service, which are available here, the global requirements for the Distributed Energy Resources Customer Engagement Cloud Service, and the requirements listed in this section.

Utility Requirements and Limitations

This table lists the utility requirements and limitations:

Category Description
Rate Modeling Modeled rates are desired but not required. Utilities that do not use modeled rates must send a Rate Attribute File in accordance with the data specifications. See the Rates Data Transfer topic in the Opower Platform Documentation Library..

Customer Requirements and Limitations

This table lists the customer requirements and limitations:

Category Description
Data Requirements For solar web features, AMI data is recommended, and enables more functionality, but is not required.
Data History At least six months of billing history prior to becoming a solar customer is recommended, but not required. If there is less than six months of history, then the Solar Savings Insight will not display a comparison to the pre-solar period.