Home Industries Energy and Water Distributed Energy Resources Customer Engagement Oracle Utilities Opower Distributed Energy Resources Customer Engagement Guides Customer Service User Guide HTML The Customer Service Interface user guide for Customer Service Representatives. Distributed Energy Resources Customer Engagement Cloud Service Configuration Guide HTML PDF Use this guide to view the available configurations for the Distributed Energy Resources Customer Engagement Cloud Service. Distributed Energy Resources Customer Engagement Cloud Service Product Overview HTML This guide describes the features and requirements associated with the Distributed Energy Resources Customer Engagement Cloud Service.