What Uses Most
The What Uses Most module educates customers about the top five energy uses in their home for the report period. One of the customer's top five energy uses is highlighted at the top of the module. The highlighted usage category heading varies depending on the highlighted category and module state (highest energy use, second highest energy use, most above regional average). It is immediately followed by the Paired Tip module, which provides a related energy-saving tip.
Note: While this module was designed for the limited-income customer experience, it can be used for other audience segments as well. Contact your Delivery Team to discuss module options.
Appears in: Limited Income Report, Electric Vehicle Report
On this page:
Requirements
Utility Requirements
|
Category |
Description |
|---|---|
|
Required Cloud Service |
Energy EfficiencyCloud Service |
|
Scale |
Not applicable. |
Customer Requirements
|
Category |
Description |
|---|---|
|
Billing Frequency |
Monthly, bi-monthly, or quarterly |
|
Data Delivery Frequency |
Not applicable. |
|
Data Requirements |
|
|
Data History |
A minimum of six bills is required for Non-AMI customers. A minimum of 60 days of AMI reads for AMI customers. |
|
Data Coverage |
Not applicable. |
|
Supported Fuels |
Electric-only, gas-only, dual fuel |
Limitations
Report Type: This module is available for the Limited Income Report, and Electric Vehicle Report by default, but may be included in other report experiences. Contact your Delivery Team for more information.
User Experience
This section describes the user experience for the What Uses Most module. The module varies by usage factors. See the User Experience Variations for additional information.
What Uses Most:The top portion of the module educates customers about the top five energy uses in their home for the report period.
- Heading: The heading identifies the energy use state of the highlighted energy category.
- Highlighted Category : A rotating set of algorithm select one of the customer's top uses to highlight in each report. The highlight appears in a blue box at the top of the module.
- Energy Breakdown Subheader: The Energy Breakdown subheading prepares the customer to learn about their other top energy uses.
- Category Usage Insights: An additional top four energy use categories for the billing category and their energy use percentages are listed.
- Other Categories Detail: Text explains what percentage of the customer's energy use was made up of energy use categories not listed in the highlighted category or energy breakdown.
Paired Tip: The What Uses Most disaggregation is immediately followed by a related energy-saving Paired Tip.
User Experience Variations
Highlighted Usage Category
The highlighted usage category heading varies depending on the highlighted category and module state (highest energy use, second highest energy use, most above regional average). The following table includes examples of the possible heading variations for heating as the highlighted category.
| Highlighted category | Module State - Highest energy use | Module State - Second highest energy use | Module State - Most above regional average |
|---|---|---|---|
| Heating | Heating was your highest energy use this period | Heating was one of your highest energy uses this period | You used more on heating than average for our region |
Electric Vehicle Report
The What Uses Most module for the Electric Vehicle Report includes electric vehicle charging as one of the possible top five energy uses. The goal of the electric vehicle usage category is to acknowledge the impact of a customer's electric vehicle charging on their home energy use, and to encourage the customer to focus on reducing their home use in the categories that they have the most control over. For example, most customers do not have much control over how much they need to drive or charge their electric vehicle, but they can easily sealing air leaks around their home.