Time of Day Hourly Insight

The Time of Day Hourly Insight provides the customer with additional details about when a customer is consuming electricity and how they compare to their nearest comparison group. The module displays the customer’s average hourly electricity use on weekdays, the highest cost period (peak) hours, non-peak hours, and an insight to highlight to the customer in which high cost period hour they are consuming the most energy. A URL is provided to direct customers to where they can learn more about their Time of Day rate plan.

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Requirements

Utility Requirements

Category

Description

Required Cloud Service

Energy Efficiency Cloud Service

Scale

Not applicable.

Customer Requirements

Category

Description

Billing Frequency

Monthly, bi-monthly, or quarterly.

Data Delivery Frequency

Monthly, bi-monthly, or quarterly.

Data Requirements

  • Billing data and third-party data (for example, GIS and parcel data).
  • Hourly AMI data.
  • Hourly normative comparison data.

Data History

A minimum of one historical bill.

Data Coverage

Not applicable.

Supported Fuels

Electric-only.

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Limitations

  • Peak Focused Report: This modules is only available as part of the Peak Focused Report.
  • Time of Use Rate Plan: This module is only available to customers on Time of Use rate plans.
  • No Rate Data: The no rate data variation of the module may be included in other report types.

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User Experience

This section describes the user experience for a customer with two peak periods.

Time of Day Hourl Insight module with two peak periods

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User Experience Variations

The user experience of the feature may vary for customers and utilities depending on their service types (gas, electricity, dual fuel, and so on), available data, costs, locale, and other factors. For more information, see the Time of Day Hourly Insight description in the Oracle Utilities Opower Energy Efficiency Cloud Service Overview and go to the User Experience Variations section.

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Configuration Options

Configuration Option Input Value

Heading

The heading identifies the purpose of the graph.

Default: "Your average hourly use on weekdays"

Optional

  • Use the default.
  • Provide alternate configuration.

Efficient Neighbors or Average Neighbors Label

Identifies the comparison group in the cost period labels. The labels are dependent on the use state.

Default: Varies by use state.

  • If customers in a good or great usage state, efficient homes data is used and the label is "Efficient neighbors."
  • If customers in a fair usage state, average neighbors data is used and the label is "Average neighbors."

Optional

  • Use the default.
  • Provide alternate configuration.

Color Settings

Color settings determine the colors assigned to elements within the module.

Default: The default module colors are determined by the utility color pallet provided by the utility during Opower Platform configuration.

Optional

Insight Heading

Reinforces the purpose of the module as a focus on the customer's usage.

Default: Varies.

  • Two or three peak: "Peak hour spotlight"
  • Demand charge: "Demand charge spotlight"
  • No peak data: "Highest usage hour spotlight"

Optional

  • Use the default.
  • Provide alternate configuration.
Comparison Group Usage Line

Indicates the comparison group’s average hourly usage.

Default: On.

Optional

  • Use the default.
  • Disable this element.

Insight Description

Defines the Highest Consumption Time Period.

Default: Varies.

  • Two or three peak: "Your average on-peak energy usage is highest during this hour."
  • Demand charge: "Your demand charge occurred during this period. Take a closer look and manage this to save."
  • No peak data: "Your highest energy consumption occurs during this hour."

Optional

  • Use the default.
  • Provide alternate configuration.

Call to Action Text

Redirects the customer to the web portal where they can learn more about their usage or rates.

Default: "Learn more about your peak rate at"

Optional

  • Use the default.
  • Provide alternate configuration.

Call to Action URL

Redirects the customer to where they can learn more.

Default: Utility web portal.

Optional

  • Use the default.
  • Provide alternate configuration.

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