1. Oracle Utilities REST API for Metering and Customer Information
  2. Tasks
  3. Interactions

Case REST Endpoints

Interactions/Case
Cases are highly configurable objects that can be used to handle various types of requests that can be tracked and require a workflow to enable resolution.
Create Case
Method: post
Path: /rest/apis/customer/interactions/cases/
Get Case
Method: get
Path: /rest/apis/customer/interactions/cases/{caseId}
Search Case
Method: post
Path: /rest/apis/customer/interactions/cases/search
Update Case
Method: put
Path: /rest/apis/customer/interactions/cases/{caseId}
Update Case Lifecycle Action
Method: patch
Path: /rest/apis/customer/interactions/cases/{caseId}/action