Update Case Lifecycle Action
patch
/rest/apis/customer/interactions/cases/{caseId}/action
This operation processes a lifecycle action for a case.
Request
Path Parameters
-
caseId(required): string
Case ID is the system-assigned unique identifier of the case.Example:
1118286467
Query Parameters
Supported Media Types
- application/xml
- application/json
Root Schema : schema
Type:
Show Source
object
-
_self: string
(_self)
-
caseId: string
Maximum Length:
10
Case ID is the system-assigned unique identifier of the case.Example:1118286467
-
characteristics: object
characteristics
-
name: string
(name)
-
nextActions: object
nextActions
Nested Schema : items
Type:
Show Source
object
-
characteristicType: object
characteristicType
-
characteristicValue: object
characteristicValue
-
sequence: number
Minimum Value:
-999
Maximum Value:999
Sequence NumberExample:10
-
typeOfCharacteristicValue: string
Allowed Values:
[ "ADV ", "DFV ", "FKV ", "FLV " ]
Type of Characteristic Value indicates whether the characteristic type value is Adhoc, Predefined, Foreign Key, or a File/URL Location. * `ADV ` - Adhoc Value, * `DFV ` - Predefined Value, * `FKV ` - Foreign Key Value, * `FLV ` - File Location ValueExample:FKV
-
version: number
Minimum Value:
-99999
Maximum Value:99999
The Version number is used for internal concurrency checks.
Nested Schema : characteristicType
Type:
Show Source
object
-
characteristicType: string
Maximum Length:
8
Characteristic Type
Nested Schema : characteristicValue
Type:
Show Source
object
-
_link: string
(_link)
-
value: string
(value)
-
value2: string
(value2)
-
value3: string
(value3)
-
value4: string
(value4)
-
value5: string
(value5)
Nested Schema : items
Type:
Show Source
object
-
_link: string
(_link)
-
actionName: string
(actionName)
Root Schema : schema
Type:
Show Source
object
-
_self: string
(_self)
-
caseId: string
Maximum Length:
10
Case ID is the system-assigned unique identifier of the case.Example:1118286467
-
characteristics: object
characteristics
-
name: string
(name)
-
nextActions: object
nextActions
Nested Schema : items
Type:
Show Source
object
-
characteristicType: object
characteristicType
-
characteristicValue: object
characteristicValue
-
sequence: number
Minimum Value:
-999
Maximum Value:999
Sequence NumberExample:10
-
typeOfCharacteristicValue: string
Allowed Values:
[ "ADV ", "DFV ", "FKV ", "FLV " ]
Type of Characteristic Value indicates whether the characteristic type value is Adhoc, Predefined, Foreign Key, or a File/URL Location. * `ADV ` - Adhoc Value, * `DFV ` - Predefined Value, * `FKV ` - Foreign Key Value, * `FLV ` - File Location ValueExample:FKV
-
version: number
Minimum Value:
-99999
Maximum Value:99999
The Version number is used for internal concurrency checks.
Nested Schema : characteristicType
Type:
Show Source
object
-
characteristicType: string
Maximum Length:
8
Characteristic Type
Nested Schema : characteristicValue
Type:
Show Source
object
-
_link: string
(_link)
-
value: string
(value)
-
value2: string
(value2)
-
value3: string
(value3)
-
value4: string
(value4)
-
value5: string
(value5)
Nested Schema : items
Type:
Show Source
object
-
_link: string
(_link)
-
actionName: string
(actionName)
Response
Supported Media Types
- application/xml
- application/json
200 Response
Success response
Root Schema : C1-ActinCase
Type:
Show Source
object
-
_self: string
(_self)
-
caseId: string
Maximum Length:
10
Case ID is the system-assigned unique identifier of the case.Example:1118286467
-
name: string
(name)
-
nextActions: object
nextActions
Nested Schema : items
Type:
Show Source
object
-
_link: string
(_link)
-
actionName: string
(actionName)
400 Response
Bad Request
Root Schema : problemDetailDocument
Type:
Show Source
object
-
detail: string
Maximum Length:
60
The long message description from the Oracle Utilities Application Framework in CDATA format. -
httpStatus: number
Minimum Value:
0
Maximum Value:9999
The HTTP Status code for the error. -
problemInstance: string
Maximum Length:
60
Fully qualified URL consisting of the Base URI Timestamp of error in ISO format, the User used for the transaction, the Message Category within Oracle Utilities Application Framework, the Message Number within Oracle Utilities Application Framework, the Request URL and the HTTP method used for the transaction. -
problemType: string
Maximum Length:
60
URL of the format "A/message/X/Y" where A is the base URI, X is the Message Category and Y is the Message Number within Oracle Utilities Application Framework. -
serverMessage: object
serverMessage
-
stackTrace: string
Maximum Length:
60
The stack trace shows where the error occurs during the execution of a program. -
title: string
Maximum Length:
60
Fully qualified error message from Oracle Utilities Application Framework in CDATA format.
Nested Schema : serverMessage
Type:
Show Source
object
-
callSequence: string
Maximum Length:
60
Delimited sequence of programs called. -
longDescription: string
Maximum Length:
60
The long message description from the Oracle Utilities Application Framework in CDATA format. -
messageCategory: number
Minimum Value:
0
Maximum Value:0
Message Category within Oracle Utilities Application Framework. -
messageNbr: number
Minimum Value:
-99999
Maximum Value:99999
Message Number within Oracle Utilities Application Framework. -
messageText: string
Maximum Length:
60
Fully qualified error message from Oracle Utilities Application Framework in CDATA format. -
programName: string
Maximum Length:
60
Name of the program that encountered the error.
500 Response
Internal Server Error
Root Schema : problemDetailDocument
Type:
Show Source
object
-
detail: string
Maximum Length:
60
The long message description from the Oracle Utilities Application Framework in CDATA format. -
httpStatus: number
Minimum Value:
0
Maximum Value:9999
The HTTP Status code for the error. -
problemInstance: string
Maximum Length:
60
Fully qualified URL consisting of the Base URI Timestamp of error in ISO format, the User used for the transaction, the Message Category within Oracle Utilities Application Framework, the Message Number within Oracle Utilities Application Framework, the Request URL and the HTTP method used for the transaction. -
problemType: string
Maximum Length:
60
URL of the format "A/message/X/Y" where A is the base URI, X is the Message Category and Y is the Message Number within Oracle Utilities Application Framework. -
serverMessage: object
serverMessage
-
stackTrace: string
Maximum Length:
60
The stack trace shows where the error occurs during the execution of a program. -
title: string
Maximum Length:
60
Fully qualified error message from Oracle Utilities Application Framework in CDATA format.
Nested Schema : serverMessage
Type:
Show Source
object
-
callSequence: string
Maximum Length:
60
Delimited sequence of programs called. -
longDescription: string
Maximum Length:
60
The long message description from the Oracle Utilities Application Framework in CDATA format. -
messageCategory: number
Minimum Value:
0
Maximum Value:0
Message Category within Oracle Utilities Application Framework. -
messageNbr: number
Minimum Value:
-99999
Maximum Value:99999
Message Number within Oracle Utilities Application Framework. -
messageText: string
Maximum Length:
60
Fully qualified error message from Oracle Utilities Application Framework in CDATA format. -
programName: string
Maximum Length:
60
Name of the program that encountered the error.