2 Getting Started

This guide is used during the Oracle Utilities Opower launch process to provide product design information, collect utility configuration preferences for the products being launched, and track the finalization of these preferences. The preferences are then used to set up your Oracle Utilities Opower products and platform.

This guide focuses on configuration preferences for the Oracle Utilities Opower Non-Advanced Metering Infrastructure High Bill Alerts program.

Note:

This HTML documentation is for reference only. Your Delivery Team will give you a .pdf or .docx version of the document to capture your inputs. Once submitted to Oracle Utilities, all utility inputs recorded in the configuration guides are final and cannot be modified. Ensure that all configuration inputs are accurate before submitting them.

Product Overview

High Bill Alerts (non-AMI) are digital communications sent to the customer's email account to inform customers when they are expected to receive a higher energy bill. This forecast is based on fluctuations in weather compared to a previous billing period and a home's sensitivity to these fluctuations. If the calculated energy use forecast exceeds a specific threshold compared to prior usage, an alert is sent. Alerts are delivered with enough time left in the billing cycle so that the customer can reduce energy use and substantially affect their final bill.

See the Oracle Utilities Opower Non-AMI High Bill Alerts Product Overview for more detailed feature descriptions.

Disclaimer

Your utility might not have all of the products or features described in this document. Contact Your Delivery Team if you have any questions.