Web Dashboard

The Web dashboard shows data on customer web engagement, such as the number of new Energy Efficiency Web Portal - Classic accounts created each month, the number of users, the number of log-ins each month, and the top five most visited sections during the previous calendar month.

General Web Dashboard Widgets

The following widgets provide information about login, audit completions, tip actions, downloads, and numbers of customer accounts:

  • Audit Starts and Completions: A monthly view of the total number of customers who started and customers who completed the Home Energy Analysis.
  • Percent of Audit Starts and Completions: A monthly view of the percent of customers who started and customers who completed the Home Energy Analysis.
  • Top 5 Visited Site Sections Last Calendar Month: A monthly breakdown of the top five most popular web pages and the number of page views.
  • Number of Web Users: A daily count of web users.
  • Login Rate: The percentage visits from customers who attempted to log in within a given period, and the percentage of visits from visitors who have visited the website before.
  • Number of Tips Actions: A monthly view of the report tips that resulted in a customer action.
  • New Web Accounts Created: A monthly view of the new web accounts created by customers.
  • Web Logins: A monthly view of customer web account log-ins.
  • First Time Visitors by Month: A monthly view of first time visitors to the website.
  • Total Green Button Downloads: A monthly breakdown of the number of customers who have used the green button to export billing, energy use, or resource use data.
  • Average Time Spent: A monthly view of the average time spent on the web site by customers following a click.
  • Total Online Audit Interactions: The total number of Online Audit interactions by month.
  • Unique Web Visits by Month: A monthly breakdown of the total number customers who visit the website at least once during the monthly.

Total Views Widgets

The following widgets provide data about total customer views of each widget:

  • Total Views of Bill Forecast: The total views of the of the Bill Forecast widget by month.
  • Total Views of Compare My Bills: The total views of the Compare My Bills widget by month.
  • Total Views of My Energy Use: The total views of the My Energy Use widget by month.
  • Total Views of Neighbor Comparison: The total views of the Neighbor Comparison widget by month.
  • Total Views of Online Audit: The total views of the Online Audit widget by month.
  • Total Views of Ways to Save: The total views of the Ways to Save widget by month.

Unique Views Widgets

The following widgets provide data about unique customer views of the web widgets:

  • Unique Green Button Downloads: A monthly breakdown of individual exports of billing, energy use, or resource use data.
  • Unique Views of Bill Forecast: A monthly view of the number of individual Bill Forecast page views.
  • Unique Views of Compare My Bills: A monthly view of the number of individual Compare My Bills page views.
  • Unique Views of My Energy Use: A monthly view of the number of individual My Energy Use page views.
  • Unique Views of Neighbor Comparison: A monthly view of the number of individual Neighbor Comparison page views.
  • Unique Views of Online Audit: A monthly view of the number of individual Online Audit page views.
  • Unique views of Ways to Save: A monthly view of the number of individual Ways to Save page views.