Getting Started

Inside Opower is a tool that lets you manage your Oracle Utilities Opower program and provides you with insight into the performance of your program. You can use Inside Opower to do the following:

Check on the success of your programs through data analytics
Add and edit content in tips that appear in Oracle Utilities Opower products
Schedule peak events
Preview upcoming features
Request access for new users
Send feedback
Meet your Oracle Utilities Inside Opower team
View insights about your customers and the number of outbound communications they receive through easy-to-analyze downloadable reports

Requirements and Limitations

The following requirements and limitations apply to Inside Opower.

Browser Requirements: The customer must use a supported web or mobile browser. Oracle Utilities Web products adhere to the Oracle Software Web Browser Support Policy.
Report Availability: The reports that are available in Inside Opower, and the data that the reports and dashboards contain, depend on the Oracle Utilities Opower programs in which the utility is enrolled. There are no additional requirements for Inside Opower beyond the requirements of each program. For example, if a utility and customer meet the requirements to see tips in the Oracle Utilities Opower Energy Efficiency Web Portal - Classic, the utility is also eligible to receive reports about tip actions in Inside Opower.
Feature Availability: Some Inside Opower features may not be applicable or available to your utility because they are part of a paid add-on service. Contact your Oracle Utilities Opower Delivery Team if you have any questions.
Tip Manager Language Support: The Tip Manager is a feature that provides tip content in the language agreed upon between Oracle Utilities and the utility. The Tip Manager interface for editing tip content is only available in English.

Logging into Inside Opower

When you open Inside Opower, if you are not logged into the tool, you will see fields to type your Email and Password. From here, you can also click the Forgot Your Password link to recover your password and select the interface language from the Language drop-down list.

Navigating Inside Opower

After you sign into Inside Opower, you are automatically taken to the Home page. From the Home page, you can navigate to any part of Inside Opower. Use the left navigation bar to switch between Programs, Data, Peak Events, Community, and Resources. The Home page describes the most recent activity for Inside Opower, which includes:

Notifications when new reports are ready
Changes such as new widgets or modules
Highlights from the Oracle Utilities Opower blog
Upcoming energy community events

In addition, the Home page may have links to the Customer Service Tool and the Client Support Portal. For customers who have purchased the Opower Analytics Visualization (OAV) tool, links to OAV and the OAV admin console are included on the Home page.