Managing Your Inside Opower Account

You can manage your Inside Opower account by opening the Settings page. On the Settings page, you can change your password, update your name, change the language of the user interface, and manage your notification subscription preferences.

Changing Your Password

To change your password:

  1. If you are already signed into Inside Opower, click the Settings icon and then click the Password tab.
  2. Type in your current password and then type and re-type your new password to confirm.
  3. Click Save.

If you forgot your password and you have not signed into Inside Opower:

  1. Click the link next to Forgot your password on the Welcome page.
  2. Type the email address you use to sign into Inside Opower and click Send Me Reset Password Instructions.
  3. Once you receive the password instructions, click the link in the email to reset your password. The default password requirements are:
    • Password must be at least 8 characters long
    • Must contain at least 1 uppercase letter
    • Must contain at least 1 lowercase letter
    • Must contain at least one number or special character

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Updating Your Name

To update your name:

  1. Click the Settings icon and click the Profile tab.
  2. Make any desired changes in the First Name or Last Name field.
  3. Click Save.

Updating the User Interface Language

To update the language of the user interface:

  1. Click the Settings icon and click the Profile tab.
  2. Select the desired language from the Language drop-down list. Alternatively, before you sign into Inside Opower, you can select another language from the Language drop-down list.
  3. Click Save.

Updating Your Notifications

You can use the Notifications tab to receive emails when someone adds new reports or comments. To update notifications:

  1. Click the Settings icon and click the Notifications tab.
  2. Select Report, eBill Deliverability Report, or Comment. You can also select all three.
  3. Under Send notifications, specify how often you want to receive emails.
  4. Click Save when you are satisfied with the changes.

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