Oracle Energy and Water Utility Reference Models

Welcome to the Oracle Energy and Water Utility Reference Model library.

Utility Reference Models (URMs) are a set of business process models that show how Oracle Utilities products support a utility's standard business processes. URMs represent "to-be" processes available "off-the-shelf." URMs also include information about the related architectural elements in the application and details that are associated with each business process. These are not considered product documentation.

Utility Reference Models are also the basis for the following types of content:
  • Testing Assets: Testing Assets enable business process focused automated testing of Oracle Utilities cloud services using Oracle Utilities Testing Accelerator for Cloud.
  • Sample Data Management Assets: Sample Data Management Assets enable creation of sample data for use with Oracle Utilities cloud service using Oracle Utilities Testing Accelerator for Cloud.
Available Utility Reference Model content includes:
  • Customer to Meter Utility Reference Models
  • Customer Care and Billing Utility Reference Models
  • Meter Data Management Utility Reference Models
  • Network Management System Utility Reference Models
  • Work and Asset Management Utility Reference Models
  • Customer Cloud Service Testing Assets
  • Meter Solution Cloud Service Testing Assets
  • Customer Cloud Service Sample Data Management Assets

Customer to Meter v2.7 Utility Reference Models

Utility Reference Models for Oracle Utilities Customer to Meter support business processes from the Manage Customers, Manage Revenue, and Manage Network Infrastructure areas.

The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Customer Care and Billing v2.5 Utility Reference Models

Utility Reference Models for Oracle Utilities Customer Care and Billing support business processes from the Manage Customers, Manage Revenue, and Manage Network Infrastructure areas.

The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Business Process List

  • This document lists the specific business processes included in the utility reference model document bundles listed on this page.
  • Business Process List

Meter Data Management 2.2 Utility Reference Models

Utility Reference Models for Oracle Utilities Meter Data Management support business processes from the Manage Customers, Manage Revenue, and Manage Network Infrastructure areas.

The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

3 - Manage Customers

Business Process List

  • This document lists the specific business processes included in the utility reference model document bundles listed on this page.
  • Business Process List

Network Management System 2.5 Utility Reference Models

Utility Reference Models for Oracle Utilities Network Management System support business processes from the Manage Network Infrastructure area.

The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Business Process List

  • This document lists the specific business processes included in the utility reference model document bundles listed on this page.
  • Business Process List

Work and Asset Management 2.1 Utility Reference Models

Utility Reference Models for Oracle Utilities Work and Asset Management support business processes from the Manage Network Infrastructure area.

The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Business Process List

  • This document lists the specific business processes included in the utility reference model document bundles listed on this page.
  • Business Process List

Customer Cloud Service 23C Testing Assets

Oracle Utilities Customer Cloud Service Testing Assets enable business process focused automated testing of Oracle Utilities Customer Cloud Service using Oracle Utilities Testing Accelerator for Cloud, based on Oracle Utilities Reference Models. Testing assets are based on pre-configured administration and system data provided for Oracle Utilities cloud services (referred to as accelerator data).

The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Release Overview and Guidelines

Business Process List

  • This document lists the specific business processes included in the testing asset and use case design document bundles listed on this page.
  • Business Process List

Customer Cloud Service 23B Testing Assets

Oracle Utilities Customer Cloud Service Testing Assets enable business process focused automated testing of Oracle Utilities Customer Cloud Service using Oracle Utilities Testing Accelerator for Cloud, based on Oracle Utilities Reference Models. Testing assets are based on pre-configured administration and system data provided for Oracle Utilities cloud services (referred to as accelerator data).

The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Release Overview and Guidelines

Business Process List

  • This document lists the specific business processes included in the testing asset and use case design document bundles listed on this page.
  • Business Process List

Meter Solution Cloud Service 23B Testing Assets

Oracle Utilities Meter Solution Cloud Service Testing Assets enable business process focused automated testing of Oracle Utilities Meter Solution Cloud Service using Oracle Utilities Testing Accelerator for Cloud, based on Oracle Utilities Reference Models. Testing assets are based on pre-configured administration and system data provided for Oracle Utilities cloud services (referred to as accelerator data).

The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Release Overview and Guidelines

Business Process List

  • This document lists the specific business processes included in the testing asset and use case design document bundles listed on this page.
  • Business Process List

Customer Cloud Service 23C Sample Data Management Assets

Oracle Utilities Customer Cloud Service Sample Data Management Assets enable creation of sample data for use with Oracle Utilities cloud service using Oracle Utilities Testing Accelerator for Cloud, based on Oracle Utilities Reference Models. Sample Data Management assets are based on pre-configured administration and system data provided for Oracle Utilities cloud services (referred to as accelerator data).

The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Overview and Guidelines

Business Process List

  • This document lists the specific business processes included in the sample data document bundles listed on this page.
  • Business Process List

Customer Cloud Service 23B Sample Data Management Assets

Oracle Utilities Customer Cloud Service Sample Data Management Assets enable creation of sample data for use with Oracle Utilities cloud service using Oracle Utilities Testing Accelerator for Cloud, based on Oracle Utilities Reference Models. Sample Data Management assets are based on pre-configured administration and system data provided for Oracle Utilities cloud services (referred to as accelerator data).

The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Sample Data Designs

  • 3.0 Manage Customers
  • 4.0 Manage Revenue

Business Process List

  • This document lists the specific business processes included in the sample data document bundles listed on this page.
  • Business Process List