Oracle Utilities Utility Reference Models and Automated Testing Assets
Welcome to the Oracle Utilities Utility Reference Model and Automated Testing Assets library.
Utility Reference Models (URMs) are a set of business process models that show how Oracle Utilities products support a utility's standard business processes. URMs represent "to-be" processes available "off-the-shelf." URMs also include information about the related architectural elements in the application and details that are associated with each business process. These are not considered product documentation.
Utility Reference Models are also the basis for Automated Testing Assets, including the following types of content:
Utility Reference Models (URMs) are a set of business process models that show how Oracle Utilities products support a utility's standard business processes. URMs represent "to-be" processes available "off-the-shelf." URMs also include information about the related architectural elements in the application and details that are associated with each business process. These are not considered product documentation.
Utility Reference Models are also the basis for Automated Testing Assets, including the following types of content:
- Testing Assets: Testing Assets enable business process focused automated testing of Oracle Utilities cloud services using Oracle Utilities Testing Accelerator for Cloud.
- Data Generator Assets: Data Generator Assets enable creation of sample data for use with Oracle Utilities cloud service using Oracle Utilities Testing Accelerator for Cloud.
- Customer to Meter Utility Reference Models
- Customer Care and Billing Utility Reference Models
- Customer Cloud Service Utility Reference Models
- Meter Data Management Utility Reference Models
- Network Management System Utility Reference Models
- Work and Asset Management Utility Reference Models
- Customer to Meter Testing Assets
- Customer Care and Billing Testing Assets
- Customer Care and Billing Cloud Service Testing Assets
- Customer Cloud Service Testing Assets
- Meter Solution Cloud Service Testing Assets
- Customer to Meter Data Generator Assets
- Customer Care and Billing Data Generator Assets
- Customer Care and Billing Cloud Service Data Generator Assets
- Customer Cloud Service Data Generator Assets
- Meter Solution Cloud Service Data Generator Assets
Customer to Meter v2.9 Utility Reference Models
Utility Reference Models for Oracle Utilities Customer to Meter support business processes from the Manage Customers, Manage Revenue, and Manage Network Infrastructure areas.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

3 - Manage Customers


5 - Manage Network Infrastructure

Business Process List and Updates
- This document lists the specific business processes included in the utility reference model document bundles listed on this page.
- Business Process List
- This document lists updates and changes in this release of Customer to Meter utility reference models.
- Updates and Changes
Customer to Meter v2.7 Utility Reference Models
Utility Reference Models for Oracle Utilities Customer to Meter support business processes from the Manage Customers, Manage Revenue, and Manage Network Infrastructure areas.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.



5 - Manage Network Infrastructure

Business Process List
- This document lists the specific business processes included in the utility reference model document bundles listed on this page.
- Business Process List
Customer Care and Billing v2.5 Utility Reference Models
Utility Reference Models for Oracle Utilities Customer Care and Billing support business processes from the Manage Customers, Manage Revenue, and Manage Network Infrastructure areas.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

3 - Manage Customers


5 - Manage Network Infrastructure

Business Process List
- This document lists the specific business processes included in the utility reference model document bundles listed on this page.
- Business Process List
Customer Cloud Service 24B Utility Reference Models
Utility Reference Models for Oracle Utilities Customer Cloud Service support business processes from the Manage Customers, Manage Revenue, and Manage Network Infrastructure areas.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

3 - Manage Customers


5 - Manage Network Infrastructure

Business Process List
- This document lists the specific business processes included in the utility reference model document bundles listed on this page.
- Business Process List
Meter Data Management 2.2 Utility Reference Models
Utility Reference Models for Oracle Utilities Meter Data Management support business processes from the Manage Customers, Manage Revenue, and Manage Network Infrastructure areas.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

3 - Manage Customers

4 - Manage Revenue

5 - Manage Network Infrastructure

Business Process List
- This document lists the specific business processes included in the utility reference model document bundles listed on this page.
- Business Process List
Network Management System 2.5 Utility Reference Models
Utility Reference Models for Oracle Utilities Network Management System support business processes from the Manage Network Infrastructure area.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

5 - Manage Network Infrastructure

Business Process List
- This document lists the specific business processes included in the utility reference model document bundles listed on this page.
- Business Process List
Work and Asset Management 2.1 Utility Reference Models
Utility Reference Models for Oracle Utilities Work and Asset Management support business processes from the Manage Network Infrastructure area.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

5 - Manage Network Infrastructure

Business Process List
- This document lists the specific business processes included in the utility reference model document bundles listed on this page.
- Business Process List
Customer to Meter 24.1.0.0.0 Testing Assets
Oracle Utilities Customer to Meter Testing Assets enable business process focused automated testing of Oracle Utilities Customer to Meter using Oracle Utilities Testing Accelerator, based on Oracle Utilities Reference Models. Testing assets are based on pre-configured administration and system data provided for Oracle Utilities applications (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Release Overview and Guidelines

Testing Asset Executable Files

Use Case Designs

Business Process List
- This document lists the specific business processes included in the testing asset and use case design document bundles listed on this page.
- Business Process List
Customer to Meter 2.9.0.1.1 Testing Assets
Oracle Utilities Customer to Meter Testing Assets enable business process focused automated testing of Oracle Utilities Customer to Meter using Oracle Utilities Testing Accelerator, based on Oracle Utilities Reference Models. Testing assets are based on pre-configured administration and system data provided for Oracle Utilities applications (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Release Overview and Guidelines

Testing Asset Executable Files

Use Case Designs

Business Process List
- This document lists the specific business processes included in the testing asset and use case design document bundles listed on this page.
- Business Process List
Customer Care and Billing 24.2.0.0.0 Testing Assets
Oracle Utilities Customer Care and Billing Testing Assets enable business process focused automated testing of Oracle Utilities Customer Care and Billing using Oracle Utilities Testing Accelerator, based on Oracle Utilities Reference Models. Testing assets are based on pre-configured administration and system data provided for Oracle Utilities applications (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Release Overview and Guidelines

Testing Asset Executable Files

Use Case Designs

Business Process List
- This document lists the specific business processes included in the testing asset and use case design document bundles listed on this page.
- Business Process List
Customer Care and Billing 24.1.0.0.0 Testing Assets
Oracle Utilities Customer Care and Billing Testing Assets enable business process focused automated testing of Oracle Utilities Customer Care and Billing using Oracle Utilities Testing Accelerator, based on Oracle Utilities Reference Models. Testing assets are based on pre-configured administration and system data provided for Oracle Utilities applications (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Release Overview and Guidelines

Testing Asset Executable Files

Use Case Designs

Business Process List
- This document lists the specific business processes included in the testing asset and use case design document bundles listed on this page.
- Business Process List
Customer Care and Billing 2.9.0.1.1 Testing Assets
Oracle Utilities Customer Care and Billing Testing Assets enable business process focused automated testing of Oracle Utilities Customer Care and Billing using Oracle Utilities Testing Accelerator, based on Oracle Utilities Reference Models. Testing assets are based on pre-configured administration and system data provided for Oracle Utilities applications (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Release Overview and Guidelines

Testing Asset Executable Files

Use Case Designs

Business Process List
- This document lists the specific business processes included in the testing asset and use case design document bundles listed on this page.
- Business Process List
Customer Care and Billing Cloud Service 24B Testing Assets
Oracle Utilities Customer Care and Billing Cloud Service Testing Assets enable business process focused automated testing of Oracle Utilities Customer Care and Billing Cloud Service using Oracle Utilities Testing Accelerator for Cloud, based on Oracle Utilities Reference Models. Testing assets are based on pre-configured administration and system data provided for Oracle Utilities cloud services (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Release Overview and Guidelines

Testing Asset Executable Files

Use Case Designs

Business Process List
- This document lists the specific business processes included in the testing asset and use case design document bundles listed on this page.
- Business Process List
Customer Care and Billing Cloud Service 24A Testing Assets
Oracle Utilities Customer Care and Billing Cloud Service Testing Assets enable business process focused automated testing of Oracle Utilities Customer Care and Billing Cloud Service using Oracle Utilities Testing Accelerator for Cloud, based on Oracle Utilities Reference Models. Testing assets are based on pre-configured administration and system data provided for Oracle Utilities cloud services (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Release Overview and Guidelines

Testing Asset Executable Files

Use Case Designs

Business Process List
- This document lists the specific business processes included in the testing asset and use case design document bundles listed on this page.
- Business Process List
Customer Cloud Service 24A Testing Assets
Oracle Utilities Customer Cloud Service Testing Assets enable business process focused automated testing of Oracle Utilities Customer Cloud Service using Oracle Utilities Testing Accelerator for Cloud, based on Oracle Utilities Reference Models. Testing assets are based on pre-configured administration and system data provided for Oracle Utilities cloud services (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Release Overview and Guidelines

Testing Asset Executable Files

Use Case Designs

Business Process List
- This document lists the specific business processes included in the testing asset and use case design document bundles listed on this page.
- Business Process List
Customer Cloud Service 23C Testing Assets
Oracle Utilities Customer Cloud Service Testing Assets enable business process focused automated testing of Oracle Utilities Customer Cloud Service using Oracle Utilities Testing Accelerator for Cloud, based on Oracle Utilities Reference Models. Testing assets are based on pre-configured administration and system data provided for Oracle Utilities cloud services (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Release Overview and Guidelines

Testing Asset Executable Files

Use Case Designs

Business Process List
- This document lists the specific business processes included in the testing asset and use case design document bundles listed on this page.
- Business Process List
Customer Cloud Service 23B Testing Assets
Oracle Utilities Customer Cloud Service Testing Assets enable business process focused automated testing of Oracle Utilities Customer Cloud Service using Oracle Utilities Testing Accelerator for Cloud, based on Oracle Utilities Reference Models. Testing assets are based on pre-configured administration and system data provided for Oracle Utilities cloud services (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Release Overview and Guidelines

Testing Asset Executable Files

Use Case Designs

Business Process List
- This document lists the specific business processes included in the testing asset and use case design document bundles listed on this page.
- Business Process List
Meter Solution Cloud Service 24A Testing Assets
Oracle Utilities Meter Solution Cloud Service Testing Assets enable business process focused automated testing of Oracle Utilities Meter Solution Cloud Service using Oracle Utilities Testing Accelerator for Cloud, based on Oracle Utilities Reference Models. Testing assets are based on pre-configured administration and system data provided for Oracle Utilities cloud services (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Release Overview and Guidelines

Testing Asset Executable Files

Use Case Designs

Business Process List
- This document lists the specific business processes included in the testing asset and use case design document bundles listed on this page.
- Business Process List
Meter Solution Cloud Service 23C Testing Assets
Oracle Utilities Meter Solution Cloud Service Testing Assets enable business process focused automated testing of Oracle Utilities Meter Solution Cloud Service using Oracle Utilities Testing Accelerator for Cloud, based on Oracle Utilities Reference Models. Testing assets are based on pre-configured administration and system data provided for Oracle Utilities cloud services (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Release Overview and Guidelines

Testing Asset Executable Files

Use Case Designs

Business Process List
- This document lists the specific business processes included in the testing asset and use case design document bundles listed on this page.
- Business Process List
Meter Solution Cloud Service 23B Testing Assets
Oracle Utilities Meter Solution Cloud Service Testing Assets enable business process focused automated testing of Oracle Utilities Meter Solution Cloud Service using Oracle Utilities Testing Accelerator for Cloud, based on Oracle Utilities Reference Models. Testing assets are based on pre-configured administration and system data provided for Oracle Utilities cloud services (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Release Overview and Guidelines

Testing Asset Executable Files

Use Case Designs

Business Process List
- This document lists the specific business processes included in the testing asset and use case design document bundles listed on this page.
- Business Process List
Customer to Meter 24.1.0.0. Data Generator Assets
Oracle Utilities Customer to Meter Data Generator Assets enable creation of sample data for use with Oracle Utilities Customer to Meter using Oracle Utilities Testing Accelerator, based on Oracle Utilities Reference Models. Data Generator assets are based on pre-configured administration and system data provided for Oracle Utilities applications (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Overview and Guidelines

Sample Data Designs

Business Process List
- This document lists the specific business processes included in the sample data document bundles listed on this page.
- Business Process List
Customer to Meter 2.9.0.1.1 Data Generator Assets
Oracle Utilities Customer to Meter Data Generator Assets enable creation of sample data for use with Oracle Utilities Customer to Meter using Oracle Utilities Testing Accelerator, based on Oracle Utilities Reference Models. Data Generator assets are based on pre-configured administration and system data provided for Oracle Utilities applications (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Overview and Guidelines

Sample Data Designs

Business Process List
- This document lists the specific business processes included in the sample data document bundles listed on this page.
- Business Process List
Customer Care and Billing 24.2.0.0.0 Data Generator Assets
Oracle Utilities Customer Care and Billing Data Generator Assets enable creation of sample data for use with Oracle Utilities Customer Care and Billing using Oracle Utilities Testing Accelerator, based on Oracle Utilities Reference Models. Data Generator assets are based on pre-configured administration and system data provided for Oracle Utilities applications (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Overview and Guidelines

Sample Data Designs

Business Process List
- This document lists the specific business processes included in the sample data document bundles listed on this page.
- Business Process List
Customer Care and Billing 24.1.0.0.0 Data Generator Assets
Oracle Utilities Customer Care and Billing Data Generator Assets enable creation of sample data for use with Oracle Utilities Customer Care and Billing using Oracle Utilities Testing Accelerator, based on Oracle Utilities Reference Models. Data Generator assets are based on pre-configured administration and system data provided for Oracle Utilities applications (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Overview and Guidelines

Sample Data Designs

Business Process List
- This document lists the specific business processes included in the sample data document bundles listed on this page.
- Business Process List
Customer Care and Billing 2.9.0.1.1 Data Generator Assets
Oracle Utilities Customer Care and Billing Data Generator Assets enable creation of sample data for use with Oracle Utilities Customer Care and Billing using Oracle Utilities Testing Accelerator, based on Oracle Utilities Reference Models. Data Generator assets are based on pre-configured administration and system data provided for Oracle Utilities applications (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Overview and Guidelines

Sample Data Designs

Business Process List
- This document lists the specific business processes included in the sample data document bundles listed on this page.
- Business Process List
Customer Care and Billing Cloud Service 24B Data Generator Assets
Oracle Utilities Customer Care and Billing Cloud Service Data Generator Assets enable creation of sample data for use with Oracle Utilities Customer Care and Billing Cloud Service using Oracle Utilities Testing Accelerator for Cloud, based on Oracle Utilities Reference Models. Data Generator assets are based on pre-configured administration and system data provided for Oracle Utilities cloud services (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Overview and Guidelines

Sample Data Designs

Business Process List
- This document lists the specific business processes included in the sample data document bundles listed on this page.
- Business Process List
Customer Care and Billing Cloud Service 24A Data Generator Assets
Oracle Utilities Customer Care and Billing Cloud Service Data Generator Assets enable creation of sample data for use with Oracle Utilities Customer Care and Billing Cloud Service using Oracle Utilities Testing Accelerator for Cloud, based on Oracle Utilities Reference Models. Data Generator assets are based on pre-configured administration and system data provided for Oracle Utilities cloud services (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Overview and Guidelines

Sample Data Designs

Business Process List
- This document lists the specific business processes included in the sample data document bundles listed on this page.
- Business Process List
Customer Cloud Service 24A Data Generator Assets
Oracle Utilities Customer Cloud Service Data Generator Assets enable creation of sample data for use with Oracle Utilities Customer Cloud Service using Oracle Utilities Testing Accelerator for Cloud, based on Oracle Utilities Reference Models. Data Generator assets are based on pre-configured administration and system data provided for Oracle Utilities cloud services (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Overview and Guidelines

Sample Data Designs

Business Process List
- This document lists the specific business processes included in the sample data document bundles listed on this page.
- Business Process List
Customer Cloud Service 23C Data Generator Assets
Oracle Utilities Customer Cloud Service Data Generator Assets enable creation of sample data for use with Oracle Utilities Customer Cloud Service using Oracle Utilities Testing Accelerator for Cloud, based on Oracle Utilities Reference Models. Data Generator assets are based on pre-configured administration and system data provided for Oracle Utilities cloud services (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Overview and Guidelines

Sample Data Designs

Business Process List
- This document lists the specific business processes included in the sample data document bundles listed on this page.
- Business Process List
Customer Cloud Service 23B Data Generator Assets
Oracle Utilities Customer Cloud Service Data Generator Assets enable creation of sample data for use with Oracle Utilities Customer Cloud Service using Oracle Utilities Testing Accelerator for Cloud, based on Oracle Utilities Reference Models. Data Generator assets are based on pre-configured administration and system data provided for Oracle Utilities cloud services (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Overview and Guidelines

Sample Data Designs
- 3.0 Manage Customers
- 4.0 Manage Revenue

Business Process List
- This document lists the specific business processes included in the sample data document bundles listed on this page.
- Business Process List
Meter Solution Cloud Service 24A Data Generator Assets
Oracle Utilities Meter Solution Cloud Service Data Generator Assets enable creation of sample data for use with Oracle Utilities Meter Solution Cloud Service using Oracle Utilities Testing Accelerator for Cloud, based on Oracle Utilities Reference Models. Data Generator assets are based on pre-configured administration and system data provided for Oracle Utilities cloud services (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Overview and Guidelines

Sample Data Designs

Business Process List
- This document lists the specific business processes included in the sample data document bundles listed on this page.
- Business Process List
Meter Solution Cloud Service 23C Data Generator Assets
Oracle Utilities Meter Solution Cloud Service Data Generator Assets enable creation of sample data for use with Oracle Utilities Meter Solution Cloud Service using Oracle Utilities Testing Accelerator for Cloud, based on Oracle Utilities Reference Models. Data Generator assets are based on pre-configured administration and system data provided for Oracle Utilities cloud services (referred to as accelerator data).
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.
The links in this section allow you to download ZIP file bundles of utility reference model documents for the corresponding groups of business processes.

Overview and Guidelines

Sample Data Designs

Business Process List
- This document lists the specific business processes included in the sample data document bundles listed on this page.
- Business Process List