Oracle Utilities Customer Care and Billing
Oracle Utilities Customer Care and Billing is a customer care and billing system for traditional scalar devices and billing processes. It is designed for utilities of all sizes, supports one to many utility service types, and handles the complexities associated with a utility's business processes.
Get Started with Customer Care and Billing
User Guides
Review the features of Oracle Utilities Customer Care and Billing and learn how to use and administer it. To access PDF versions of these guides, click the Guides link in the left panel.
What's New
Learn about the latest features in Oracle Utilities Customer Care and Billing. To access PDF versions of these guides, click the Guides link in the left panel.
Installation Guides
Learn more about how to install Oracle Utilities Customer Care and Billing. To access PDF versions of these guides, click the Guides link in the left panel.
Other Guides
Learn more about how to implement and administer Oracle Utilities Customer Care and Billing. To access PDF versions of these guides, click the Guides link in the left panel.
Integrations
Learn about Customer Care and Billing integrations.
- Oracle Utilities Customer Cloud Service Integration to Oracle ERP Financial Cloud for General Ledger and Accounts Payable
- Oracle Utilities Customer Cloud Service Integration to Oracle Field Service Cloud
- Oracle Utilities Customer Care and Billing Integration with Payment Processors
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Note: Not all integrations have been updated for the current release. For documentation for available integrations, see:
Other Resources
Access training classes, our partner network, and other supporting resources.
REST API Reference
Use the REST API resources to learn how to retrieve customer information details, including meter, financial, and usage information.
Get Started with Customer Care and Billing
User Guides
Review the features of Oracle Utilities Customer Care and Billing and learn how to use and administer it. To access PDF versions of these guides, click the Guides link in the left panel.
What's New
Learn about the latest features in Oracle Utilities Customer Care and Billing. To access PDF versions of these guides, click the Guides link in the left panel.
Installation Guides
Learn more about how to install Oracle Utilities Customer Care and Billing. To access PDF versions of these guides, click the Guides link in the left panel.
Other Guides
Learn more about how to implement and administer Oracle Utilities Customer Care and Billing. To access PDF versions of these guides, click the Guides link in the left panel.
Integrations
Learn about Customer Care and Billing integrations.
- Oracle Utilities Customer Cloud Service Integration to Oracle ERP Financial Cloud for General Ledger and Accounts Payable
- Oracle Utilities Customer Cloud Service Integration to Oracle Field Service Cloud
- Oracle Utilities Customer Care and Billing Integration with Payment Processors
-
Note: Not all integrations have been updated for the current release. For documentation for available integrations, see:
Other Resources
Access training classes, our partner network, and other supporting resources.
REST API Reference
Use the REST API resources to learn how to retrieve customer information details, including meter, financial, and usage information.