EV Hero Module

The EV Hero module welcomes the customer to their EV Charging Coach email. The module welcomes the customer by name, provides the date range associated with the message, and includes an image that depicts an EV charging in the garage, and a kitchen with various appliances. Together, this information helps the user understand that this message provides energy insights related to EV charging as well as the rest of the home.

Requirements

There are no module-specific requirements. For product requirements, see Requirements and Limitations for EV Charging Coach Emails.

User Experience

This module includes:

Welcome Message: The welcome message introduces the reader to the email. By default, the message reads "<First Name>, welcome to your Rate Coach for EV drivers".

Date Range: Below the welcome message, the date range associated with the message is displayed. For example, "Nov. 1 - Nov. 7".

Image: Below the date range, an image is displayed that depicts an EV charging in the garage and a kitchen with various appliances.


This image shows an example of the EV Hero module.

User Experience Variations

This topic discusses how the module can vary.

Post-Bill Report Email Variation

When this module is included in the Post-Bill Report email, the welcome message changes to "<First Name>, here's your Rate Coach summary for this bill period".