Overview
Oracle Utilities Meter Data Management can be integrated with Oracle Utilities Customer Self Service (OUCSS) to allow utility customers to:
- View their usage data
- Create self-service meter readings (i.e. submit their own meter readings)
- Perform rate comparisons (via integration between CC&B and MDM)
Master Configuration
The following master configurations are used to configure the sync process between MDM and OUCSS:
|
Master Configuration |
Description |
|
Self Service Master Configuration |
This master configuration is used for general configuration related to the MDM to OUCSS interface. This includes a variety of configuration including: temperature source, rate comparison, supported usage calculation groups, etc. |
Supporting Oracle Utilities Meter Data Management Services
Oracle Utilities Meter Data Management provides the following services used by Oracle Utilities Customer Self Service:
|
Service Name |
Description |
Logic |
Inbound Web Service |
|
Create Self-Service Meter Read |
Allows users to submit their own meter reads via the Customer Self Service application. |
Service Script: WX-CrSSMRead |
WX-CreateSelfServiceMeterRead |
|
Get Scalar Consumption Summary |
Retrieves consumption data for display in the Customer Self Service application. |
Service Script: WX-GetSCsum |
WX-GetScalarConsumptionSummary |
|
Get Usage Overview |
Retrieves an overview of a customer's usage for a user-specified duration for display in the Customer Self Service application |
Service Script: WX-GetUsgOVw |
WX-GetUsageOverview |
|
Multiple Account TOU Usages by Service Request Type |
Uses the Get Usage Details service to retrieve usage for a list of accounts for display in the Customer Self Service application. Each account's usage is summarized by service type, UOM and SQI. |
Service Script: WX-MulAccTOU |
WX-MultipleAccountTOUUsagesByServiceType |
|
Multiple Account Usages by Service Request Type |
Uses the Get Usage Details service to retrieve usage for a list of accounts for display in the Customer Self Service application. Each account's usage is summarized by service type, UOM and SQI. |
Service Script: WX-MulAccCmp |
WX-MultipleAccountUsagesByServiceType |
|
Multiple Account Usage Download Request |
Uses the Get Usage Details service to retrieve usage for a list of accounts (by usage subscription) for display in the Customer Self Service application. |
Service Script: WX-MulAccUsg |
WX-MultipleAccountUsagesDownload |
|
Get Usage Details |
Retrieves usage details for a customer for a user-specific time period (year, month, day) for display in the Customer Self Service application |
Business Service: WX-RETWSSTOUMapping |
WX-RETWSSTOUMappingService |
|
Usage Adjustment Retrieval |
Retrieves usage adjustment types based on a user-specified rate schedule. Used by the Rate Compare feature of the Customer Self Service application. |
Service Script: WX-RetUsgAdj |
WX-RetUsgAdj OR WX-UsageAdjustmentRetrieval |
These services are based on the service scripts and business services noted above, and are invoked via the corresponding Inbound Web Services.
Refer to the Oracle Utilities Customer Self Service Implementation Guide for more information about integrating Oracle Utilities Meter Data Management with Oracle Utilities Customer Self Service.