Log Entry Events

Any user may add a User Details log entry to any To Do at any time (even after it's completed). Refer to To Do Entry page for more information.

The To Do Management portal also allows users to add a User Details log entry to one or more selected entries.

In addition, there are several log entries created automatically by the system. The log includes a status column, which captures the status of the To Do at the time of log. If the To Do entry is Assigned and its substatus In Progress or On Hold, the log captures the substatus value, otherwise it captures the status value.

The following table contains the list of all possible log events.


Event	Log Type	Log Status	Content of Details	Content of Assigned To (on To Do entry and To Do Log)	Log User ID	Contents of Sent By (on To Do entry)
A To Do is created (by the system or by a user)	Created	Open			ID of user who created the To Do
A To Do is created (by the system or by a user) in Assigned status	Created	Assigned		User ID of user who was assigned this To Do	ID of user who created the To Do	Creating user's ID
A To Do is completed (by the system or by a user)	Completed	Complete			ID of user who completed the To Do
A user takes an open To Do	Assigned	Assigned	Selected by user	Assigned To User ID	Assigned To User ID	ID of user who assigned the To Do
A supervisor assigns a To Do to a user (also happens if they reassign)	Assigned	Assigned	Assigned to user	Assigned To User ID	ID of user who assigned the To Do	ID of user who assigned the To Do
A user forwards an entry to a user	Forwarded	Assigned	Log details entered by user	Forwarded To User ID	ID of user who forwarded the To Do	ID of user who forwarded the To Do
A user forwards an entry to a role	Forwarded	Open	Forwarded to role Role Description (Role ID) + Log details entered by user		ID of user who forwarded the To Do	ID of user who forwarded the To Do
A user sends back a To Do	Sent back	Assigned	Log details entered by user	Sent Back To User ID	ID of user who sent back the To Do	ID of user who sent back the To Do
The status is updated (aside from the cases that have an explicit log type)	Status Updated	Current status of To Do		User currently Assigned, if applicable	ID of the user the made the status update
A user adds a log entry	User Details	Current status of To Do	Log details entered by user		ID of user who added the entry
A user manually overrides priority	Override Priority	Current status of To Do	Priority changed from old value to new value	Assigned To User ID	ID of user who made the change
Priority is updated by a calculate priority algorithm	Calculated Priority	Current status of To Do	Priority changed from old value to new value		ID of user that added or updated the To Do or the user associated with the Recalculate Priority batch job.