Log Entry Events
Any user may add a User Details log entry to any To Do at any time (even after it's completed). Refer to To Do Entry page for more information.
The To Do Management portal also allows users to add a User Details log entry to one or more selected entries.
In addition, there are several log entries created automatically by the system. The following table contains the list of all possible log events.
| Event | Log Type | To Do Entry Status | Content of Details | Content of Assigned To (on To Do entry and To Do Log) | Log User ID | Contents of Sent By (on To Do entry) |
|---|---|---|---|---|---|---|
| A To Do is created (by the system or by a user) | Created | Open | ID of user who created the To Do | |||
| A To Do is created (by the system or by a user) in Being Worked On status | Created | Being Worked On | User ID of user who was assigned this To Do | ID of user who created the To Do | Creating user's ID | |
| A To Do is completed (by the system or by a user) | Completed | Complete | ID of user who completed the To Do | |||
| A user takes an open To Do | Assigned | Being Worked On | Selected by user | Assigned To User ID | Assigned To User ID | ID of user who assigned the To Do |
| A supervisor assigns a To Do to a user (also happens if they reassign) | Assigned | Being Worked On |
Assigned to user |
Assigned To User ID | ID of user who assigned the To Do | ID of user who assigned the To Do |
| A user forwards an entry to a user | Forwarded | Being Worked On | Log details entered by user | Forwarded To User ID | ID of user who forwarded the To Do | ID of user who forwarded the To Do |
| A user forwards an entry to a role | Forwarded | Open | Forwarded to role Role Description (Role ID) + Log details entered by user | ID of user who forwarded the To Do | ID of user who forwarded the To Do | |
| A user sends back a To Do | Sent back | Being Worked On | Log details entered by user | Sent Back To User ID | ID of user who sent back the To Do | ID of user who sent back the To Do |
| A user adds a log entry | User Details | Status remains the same | Log details entered by user | ID of user who added the entry | ||
| A user manually overrides priority | Override Priority | Status remains the same | Priority changed from old value to new value | Assigned To User ID | ID of user who made the change | |
| Priority is updated by a calculate priority algorithm | Calculated Priority | Status remains the same | Priority changed from old value to new value | ID of user that added or updated the To Do or the user associated with the Recalculate Priority batch job. |