Overview

This section provides an overview of how Oracle Utilities Meter Data Management supports integrations with a customer information system. In an integration between Oracle Utilities Meter Data Management (MDM) and a customer information system such as Oracle Utilities Customer Care and Billing (CC&B):

  • Oracle Utilities Meter Data Management is typically the "system of record" for meter-related data, including meter records, meter configurations, validation, editing, and estimation (VEE) rules, bill determinant calculation rules, usage data, and calculated bill determinants.
  • Oracle Utilities Customer Care and Billing (the customer information system) is typically the "system of record" for account related and service point-related data, including the rates and tariffs used to calculate bills for each account and customer.

Given this breakdown of data between the two systems, any integration between them must account for the passage of data between the two to ensure that each system can accurately perform its business functions.