Configuring Field Task Types
Field task types are configured using the extendable lookup portal.
You can access the extendable lookup portal from the Admin > General > Extendable Lookup.
Use the Extendable Lookup Search zone to search for and select the Field Task Type (D1-FieldTaskTypeLookup) extendable lookup.
The following zones may appear as part of the portal's Main tab page:
- Extendable Lookup List: This zone displays a list of values for the Field Task Type extendable lookup.
- Extendable Lookup List: This zone provides information about the selected value.
Service Order Management Configuration
The following table outlines the field task types that must be configured to support each of the service order activity types supported by Service Order Management:
| Service Order Activity | Field Task Types |
|---|---|
| Enable Service — Meters |
Connect SP at Source: D1-ConnectSPAtSource Connect SP at Meter: D1-ConnectSPAtMeter Connect SP at Source and Turn On: D1-ConnectSPAtSourceAndTurnOn Connect SP at Meter and Turn On: D1-ConnectSPAtMeterAndTurnOn Connect SP at Source and Install Meter: D1-ConnSPAtSrceAndInstMtr Connect SP at Meter and Install Meter: D1-ConnSPAtMtrAndInstMtr Install Meter: D1-InstallMeter Turn On Meter: D1-TurnOnMeter |
| Enable Service — Items |
Connect SP at Source: D1-ConnectSPAtSource Item - Connect SP at Device: D1-ConnectSPAtDevice Item - Connect SP at Source and Turn On: D1-ConnSPAtSrceAndTurnOnDvc Item - Connect SP at Device and Turn On: D1-ConnectSPAtDvcAndTurnOn Connect SP at Source and Install Device: D1-ConnSPAtSrceAndInstDvc Connect SP at Device and Install Device: D1-ConnSPAtDvcAndInstDvc Item - Install Device: D1-InstallDevice Turn On Item: D1-TurnOnItem |
| Disable Service — Meters | Turn Off Meter: D1-TurnOffMeter |
| Disable Service — Items | Turn Off Item: D1-TurnOffItem |
| Cut Service for Non-Payment — Meters | Cut for Non-Payment: D1-CutForNonPayment |
| Cut Service for Non-Payment — Items | Item - Cut for Non-Payment: D1-CutItemForNonPayment |
| Reconnect Service for Payment — Meters | Reconnect for Payment: D1-ReconnectForPayment |
| Reconnect Service for Payment — Items | Item - Reconnect for Payment: D1-ReconnectItemForPayment |
| Meter Exchange | Exchange Meter: D1-ExchangeMeter |
| Item Exchange | Exchange Device: D1-ExchangeDevice |
| Back-to-Back — Meters | Read Meter: D1-ReadMeter |