Managing Events with Web Trouble Management

This chapter describes the Oracle Utilities Network Management System Web Trouble application's event management functions including tools that build upon the Web Workspace to help you manage trouble events. It includes the following topics:

• Understanding Event Details

• Confirm and Restore Outages

• Setting Work Queues

• Understanding Event Grouping

• Associating and Unassociating Calls with Assets or Control Zones

• Working with Stable Predictions

• Working with Damage Assessments

• Updating the ERT for Selected Events

• Working with the System‑Wide Estimated Restoration Time