The Configuration Assistant User Administration tab allows an administrator to add and remove users, modify user types associated with users, and view user login activity. The User Administration tab contains the following panes:
The Current Users pane lists all of the users currently configured to use one or more modules of Oracle Utilities Network Management System, and allows you to add, edit, and remove users.
Each time you select a row in the Current Users table, the User Type Memberships and User Log panes populate with information that pertains to the selected user.
The Current Users pane displays the following fields and buttons:
• The Username column contains the Oracle Utilities Network Management System login name of the user.
• The Full Name column contains the full name of the user.
• The Last Logon column contains the date and time the user last logged on.
• The Last Logoff column contains the date and time the user was last logged off.
• The Add button allows you to create a new user.
• The Remove button allows you to remove an existing user.
• The Edit button allows you to modify the Username and Full Name of the user.
• The Refresh button refreshes the table with the current contents of the database.
• The Service Recache button causes the Oracle Utilities Network Management System services to recache with the changes you made in the Configuration Assistant window. If you do not do this, many of your changes may not be recognized until Oracle Utilities Network Management System services are restarted. For example, you may be able to log in as a new user without recaching, but certain device operations will fail to be recognized and will generate errors.
• The Export Configuration... button generates SQL statements for the current state of the configuration associated with the User Administration tab. These SQL statements may then be saved to a file and/or printed.
Adding a User
To add a new user to Oracle Utilities Network Management System, complete these steps:
1. Click the Add button in the Current Users pane. The Add / Edit User Information dialog box appears.
2. Enter the user information in the data fields:
• Username: the new user's system login name.
• Full Name: the user's full name.
• Default Zone Set: optionally, add the name of the control zone set that the user will be automatically subscribed to when they log in to the system.
• Excluded Zone Set: optionally, enter a zone set that the user cannot subscribe to.
Note: Once you select a zone in either the Default Zone or the Excluded Zone, that zone will be removed as a choice from the other.
3. Select the user's account setting:
• Active User: designates an active user account; required to login to NMS.
• Priority User: used for callback processing, which sends priority customer callback notifications to users with the Priority User account setting selected.
• External User: designates an external system user agent that connects to NMS via an interface, such as Web Callbacks or IVR.
Note: Temporarily Inactivating a User
When a user will be inactive for a period of time, you may wish to set their user status to inactive by deselecting the Active User option. This will keep them from logging into the system, but allows for simple reinstatement when they become available.
4. Click the Save button. The new user is added to the Current Users table.
Notes:
• If the entered Username already exists, an error will appear and you will have to modify the username.
• To cancel without saving changes, click the Cancel button.
Editing a User
To edit the name information for an Oracle Utilities Network Management System user, complete these steps:
1. Select the user you wish to edit in the Current Users table.
2. Click Edit. The Add / Edit User Information dialog box appears.
3. Modify any of the enabled fields, as desired.
4. Click Save. The user information is updated in the Current Users table.
Note: If the modified Username already exists, an error will appear and you will have to modify the username.
Removing a User
To remove a user from Oracle Utilities Network Management System, complete these steps:
1. Select the user you wish to remove in the Current Users table.
2. Click Remove. A confirmation dialog box appears.
3. Click Yes to remove the user or No to cancel the removal.
Saving Exported User Configuration
To generate and save SQL statements for the current state of the configuration associated with the User Administration tab, complete the following steps:
1. Click Export Configuration... beneath the Current Users table. A dialog box appears indicating that the configuration is being generated.
2. Once the generation is finished, the Generated Configuration dialog box appears.
• To save the generated SQL statements to a file, click Save. The Save Configuration File dialog box appears. Type a name for the file into the File name field. The Save Configuration File dialog box disappears.
• To print the generated SQL statements, click Print. The Print Preview dialog box appears.
• Click Cancel to close the Generated Configuration dialog box.
Understanding the User Type Memberships Pane
The User Type Memberships pane allows you to assign a selected user to Oracle Utilities Network Management System applications and set their permissions by user type (see also Understanding User Types) for each.
The User Type Membership pane displays the following fields and buttons:
• The Products column lists the Oracle Utilities Network Management System modules.
• The Remaining User Types column lists the user types available to be assigned to the selected product.
• The Current User Types column lists the user types assigned to the selected product.
To modify the user type memberships for a user, complete the following steps:
1. Select the user whose memberships you wish to modify in the Current Users table. The User Type Memberships table populates with the current user type information.
2. Select the desired product from the Products column. The Remaining User Types and Current User Types columns populate with the user type information for that product for the selected user.
• To add a user type for a selected product, select user types from the Remaining User Types column.
• Click Add Selected User Types. The selected user type will move to the Current User Types column
• To remove a user type for a selected product:
• Select the user type from the Current User Types column. Click Remove Selected User Types. The selected user type will move to the Remaining User Types column.
Note: See the Oracle Utilities Network Management System Configuration Guide for details on adding and configuring user types.
Reorder Current User Types
To change the order of the configured user types on the login window, complete the following steps:
1. Select the user whose memberships you wish to modify in the Current Users table. The User Type Memberships table populates with the current user type information for the selected user.
2. Select a user type in the Current User Types column that you wish to move in the list. The arrows to the right of the column are now sensitized.
3. Click the appropriate arrow to change the user type order:
• Click the Move to top button () to move the selected user type up to the top of the list.
• Click the Move up button () to move the selected user type up one position in the list.
• Click the Move down button () to move the selected user type down one position in the list.
• Click the Move to bottom () to move the selected user type down to the bottom of the list.
Understanding the User Log Pane
The User Log pane displays the login history for the selected user. From this pane you may also fix log entries for a user that is unable to login because the system thinks the user is already logged in from elsewhere (for example, a system error of some sort prevented the database from being updated with the correct information).
The User Log pane displays the following fields and buttons:
• The Host column displays the name of the host machine that the user was logged in from.
• The Display column displays the name of the display machine that was being used.
• The Product column displays the name of the product the user was logged in to.
• The User Type column displays the name of the user type the user was logged in as.
• The Login Date displays the date and time of the user login.
• The Login Status displays the status of the user login (for example, Successful).
• The Logout Date displays the date and time of the user logout.
• The Logout Status displays the status of the user logout (for example, Successful).
• Export Table…: Opens a dialog box to allow you to save the user log table view data to a comma separated value (csv) file.
• The Reset Login button allows you to force a logout entry into the database for a user that is still logged in per the User Log information. This is useful in cases where a user's client may have crashed for some reason and the user's loss of client is not recorded in the database as a logout. The system also unsubscribes the user from any zones to which they were subscribed.
Resetting a User Login
To reset a user login, complete the following steps:
1. Select the user whose login you wish to reset in the Current Users table. The User Log table populates with the login history for the selected user.
2. Select the rows in the User Log table that pertains to the logins you wish to reset. The Reset Login button sensitizes.
Note: The Reset Login button is only available for rows where the Logout Date, Logout Status, and Logout Method columns are blank.
3. Click the Reset Login button. The User Log table updates the selected rows with the current date and time for the Logout Date, Forced for the Logout Status, and System for the Logout Method.