About Program Subscriptions

Program subscriptions represent a customer's enrollment in a program, and link a customer with a program and (in most cases) a device location. Customers can have separate program subscriptions for different device locations and programs.

Metered service records serve as a parent to individual program subscriptions for each of a customer's programs and/or device location.  Program subscriptions are most often created as a result of the customer enrollment process, but can be created on an ad-hoc basis if needed.

Program subscriptions are defined by the following:

• Program Subscription Type: The program subscription type associated with the program. Program subscription types define certain parameters and attributes of a class of program subscriptions.

• Master Subscription: The metered service record that serves as a "parent" for the program subscription.

• Main Customer: The program subscription contact for the customer associated with the program subscription. 

• External ID: An ID used to identify the program subscription in external systems.

• Status: The current status of the program subscription. 

• Start and End Date/Time: The date and time on which the program subscription record started, and ended (if applicable).

• Time Zone: The time zone associated with the program subscription.

• Device Location: The device location associated with the program subscription. This defines the devices for which the customer is enrolled in the program.

• Program: The program in which the customer is enrolled.

• Transaction Calculation Groups: One more transaction calculation groups that contain transaction calculation rules used to calculate scores for devices associated with the program subscription. If more than one group is defined on the program subscription, the group with the latest effective date/time is used.

System Data

Program subscriptions are based on the following system data: