Defining Service Classes

The Service Class portal is used to maintain service classes. A service class represents a broad class of services.

Refer to About Service Calls for more information.

You can access this portal from Admin, select Work Management, then select Service Class.

The following zones may appear as part of the portals Main tab page:

• Service Class List: This zone lists all service classes. Broadcast a record to display the details for the selected record.
• Service Class: This zone provides information about the selected service class, including the service class type and cost center.