Opt Out - Products

The Opt Out - Products subject area contains data elements about customers who have chosen to opt out of an Oracle Utilities Opower product, such as Home Energy Reports, High Bill Alerts AMI, or any other product in the program.

Data Element Description

Product

The product which the customer opted out of.

Type: Attribute

Unique Customers Opted Out

The number of unique customers who have opted to no longer receive a product. This can include customers who have been opted out of a product by Customer Service Representatives using the Oracle Utilities Opower Customer Service Interface tool.

Type: Measure

Total Opt Outs

The total number of product opt outs. This can include multiple product opt opts per customer.

Type: Measure