Personally Identifiable Information (PII)
The Personally identifiable information (PII) dimension includes shared data elements about customers’ location and contact information. This data is sent by the utility to Oracle Utilities Opower.
| Data Element | Description |
|---|---|
| Account Number |
The customer’s account number in a utility's Customer Information System or other system of record. Type: Attribute |
|
The customer's email address. Type: Attribute |
|
| First Name |
The customer's first name. Type: Attribute |
| Full Name |
The customer's first and last name. Type: Attribute |
| Last Name |
The customer's last name. Type: Attribute |
| Mail City |
The city where the customer receives mail. Type: Attribute |
| Mail State |
The state where the customer receives mail. Type: Attribute |
| Mail Street |
The street where the customer receives mail. Type: Attribute |
| Mail Zip |
The zip code where the customer receives mail. Type: Attribute |
| Mailing Address |
The mailing address on record for the customer. This may be different than the customer's site address. For example, a customer may own a property, but rent it out while living at a different address. Type: Attribute |
| Phone SMS |
SMS phone number for the customer. Type: Attribute |
| Phone Voice |
Primary voice phone number for the customer. Type: Attribute |
| Premise ID |
Premise ID in a utility's Customer Information System or other system of record. Often the premise ID is part of the Util Customer ID field listed below. Type: Attribute |
| Site Address |
The address of the site where the customer's meter is located. Type: Attribute |
| Site City |
The city of the site where the meter is located. Type: Attribute |
| Site Country |
The country of the site where the customer's meter is located. Type: Attribute |
| Site Latitude |
The latitude of the site address, expressed as a decimal number. Type: Attribute |
| Site Longitude |
The longitude of the site address, expressed as a decimal number. Type: Attribute |
| Site State |
The state of the site where the customer's meter is located. Type: Attribute |
| Site Street |
The street of the site where the customer's meter is located. Type: Attribute |
| Site Zip |
The zip code of the site where the customer's meter is located. Type: Attribute |
| Util Customer ID |
A customer identifier in a utility's Customer Information System or other system of record. Often this is a number that includes the customer's premise ID. Type: Attribute |
| Util Internal ID |
An internal customer identifier in a utility's Customer Information System or other system of record. Type: Attribute |
| Util Internal ID 2 |
A secondary internal customer identifier in a utility's Customer Information System or other system of record. This is not applicable for all utilities. Type: Attribute |
| Util Service Point ID |
A unique identifier for the customer's service point. Type: Attribute |