Web Metrics - Actions

The Web Metrics - Actions dimension contains shared data elements about customer web behavior, such as completing tips or finishing the Home Energy Analysis survey.

Data Element Description
Exports - num data exports

The number of data exports the customer has performed using the web portal.

Type: Attribute

Exports - num data exports bucket

A category in which customers are placed based on how many data exports they have performed.

  • 1: The category for customers who have exported data once.
  • 1+: The category for customers who have exported data two or more times.
  • Unknown: The category for customers if there is no data export data available for them.

Type: Attribute

Tips - has done

An indicator of whether the customer has indicated on the web portal that they have completed a tip action.

Type: Attribute

Tips - num clicked

The total number of tips on the web portal that the customer has indicated a tip action for (done, will do, or no thanks).

Type: Attribute

Tips - last action

The last tip action that the customer has performed.

Type: Attribute

Tips - visited

An indicator of whether the customer has visited the Ways to Save page on the web portal.

Type: Attribute

Web Audit - completed

An indicator of whether a customer has finished the Home Energy Analysis survey.

Type: Attribute

Web Audit - not started

An indicator of whether a customer has not started the Home Energy Analysis survey.

Type: Attribute

Web Audit - started

An indicator of whether a customer has answered at least one question in the Home Energy Analysis survey.

Type: Attribute

Web Audit - started not completed

An indicator of whether a customer has started but not completed the Home Energy Analysis survey.

Type: Attribute

Web Audit - visited

An indicator of whether a customer has visited the Home Energy Analysis tab.

Type: Attribute