Customer Classification Data Transfer

Customer classification data allows a utility to categorize its customers into different groups or “classifiers” for tracking or targeting purposes. Based on this information, Oracle Utilities can then create tailored communications and user experiences. For example, utilities may want to designate a group of their customers as being "low income" through the customer classification data files. These customers can then be sent tailored marketing messages and tips for saving energy that best suit them.

Note:

As part of the setup and data transfer process, you must agree to certain data obligations to ensure the quality and integrity of the data. See Utility Data Obligations for more information.