Home Industries Energy and Water Proactive Alerts Oracle Utilities Opower Proactive Alerts Guides Customer Service User Guide HTML The Customer Service Interface user guide for Customer Service Representatives. High Bill Alert AMI Configuration Guide HTML PDF This document describes the configuration options for the High Bill Alert AMI product. Proactive Alerts Cloud Service Product Overview HTML This guide describes the features of the Opower Proactive Alerts Cloud Service. Weekly Energy Updates Configuration Guide HTML PDF Describes the configuration options for the Weekly Energy Updates communication.