Load Shifting Insights for High Bill Alerts

The Load Shifting: Rate Coach cloud service provides insights that can be included in the High Bill Alert AMI Email. These insights are designed to educate customers about their Time of Use (TOU) and Demand rate plans, and encourage them to shift energy use to off-peak hours.

Note:

Utilities must purchase both the Proactive Alerts Cloud Service and the Load Shifting: Rate Coach Cloud Service to provide these insights to their customers.

For customers on TOU rate plans, one of the following modules should replace the Time of Day Module for the electric portion of the High Bill Alert AMI:

• Load Shifting High Usage Module: This version is a simplified module that displays the cost or usage during each peak period.

• TOU HBA Main Insight Module: This is an expanded and updated module that includes additional insights that help readers understand how they can save money and energy by shifting their use to off-peak hours. Oracle recommends using this version of the module.

For customers on Demand rate plans, one of the above modules should replace the Time of Day Module for the electric portion of the alert. Additionally, the Demand 101 should be included in the alert to provide additional explanation about how demand charges are calculated.

See the Load Shifting: Rate Coach Product Overview for more information.