Water Time of Day Module

The Water Time of Day module identifies the time of day in which the customer tends to use the most water and expresses this as a percentage, so that the customer knows when to focus on being more energy-efficient. The usage value represents usage-to-date within the current bill period. The six-hour time period with the most usage is highlighted, while the other three time periods display in a faded color.

Requirements

Same as listed in the Requirements and Limitations. Additionally, hourly or sub-hourly AMI data is required. If such data is not available, this module is hidden from view. For example, the module will not be displayed for customers who have daily AMI data. The alert is sent with or without the module.

Limitations

Fuel Type: This module supports data for water, and is included in emails as follows:

  • Water-Only: This module is displayed in the email.
  • Combined Water and Electric: This module is included once for water. A separate Time of Day Module is also included to show electric use.
  • Electric- or Gas-Only: This module is not included in the email.
  • Combined Gas and Electric: This module is not included in the email.
  • Only One Fuel Type Has a Forecast: If only one fuel type has a forecast, the alert can revert to a single fuel communication.

User Experience

This section describes the common user experience with the module.

Heading: The module heading tells the user that this data will show them when they use the most water.

Insight Statement: The insight statement indicates when water was used the most. The statement varies slightly depending on which time period is highlighted.

Graph: The usage value represents usage-to-date within the current bill period. The six-hour time period with the most usage is highlighted, while the other three time periods display in a faded color.

Time Period: The time period is displayed near the bottom of the module and describes the date range that the data represents. The time period covers the period-to-date, which represents the day that the bill period began to the day that the communication was generated.

See More Water Trends Button: This button should direct users to the utility's website where they can view more information about their usage trends. Opower recommends directing to the Oracle Utilities Opower Data Browser.


This image shows an example of the module.

User Experience Variations

This section describes the user experience variations in the Water Time of Day module.

Multiple High-Use Periods (Tie State)

Customers can have a tie with regard to which time period uses the most water. This module varies based on whether there are 1, 2, 3, or 4 periods with the same highest usage. The module highlights all periods that tie for the highest usage, and the insight statement varies as follows:

  • Two-way tie: Think about what's using water in the <period1> and <period2>.
  • Three-way tie: Think about what's using water in the <period1>, <period2>, and <period3>.
  • All periods use the same: You are using an equal amount of water throughout the day.