User Experience

The module has these components:

Unsubscribe: A link to a page where customers can unsubscribe from the emails. An unsubscribe link must appear due to CAN-SPAM regulations in the US and similar regulations abroad. The URL this link points to cannot be customized.

Note: Unsubscribing through the link provided in the email is might be permanent, depending on the version of the Account Center the utility is using. Contact your Delivery Team for additional information.

Manage Preferences: A link to the Web Portal page where a customer can edit their communication preferences.

Utility Contact Information: The utility's mailing address. The mailing address must appear due to CAN-SPAM regulations in the US and similar regulations abroad.

Legal Text: This is the copyright and any other legal text required by the utility and/or Oracle Utilities Opower.

Disclaimer Text: This is any additional text the utility wishes to include in the footer statement. This text appears below the copyright text, and is optional.

This image shows an example of the footer: