4 Weekly Energy Updates V3

Weekly Energy Updates are email reports sent to customers every week to inform them of their energy usage patterns, trends, and projected energy costs. With these emails, customers can better understand how their actions correspond to their utility bills, get a preview of their bills, and get helpful insights on how to adjust their energy usage. Weekly Energy Updates v3 provide a new, modernized experience with bold colors, a varied layout, and data-driven insights targeted to specific customer attributes.

Customers can receive the standard Weekly Energy Update email, or after their bill is ready, they can receive the Post Bill Report email that provides additional insights about energy costs or usage during the billing period. Customers can also be selected to receive Cost Tracker emails as a replacement for the standard Weekly Energy Update email.

Additionally, you can include Electric Vehicle (EV) Load Shifting insights in your Weekly Energy Update and Post Bill Report emails. For information about these insights, and how to include them in your emails, see EV Load Shifting Insights in Weekly Energy Update Emails.