Day by Day Breakdown Module

The Day by Day Breakdown shows how much energy the customer spent each day of the previous week. For electricity customers, the bars in the graph represent the total electricity consumed on the corresponding day, and the blue bar represents the day on which the most was used. If a customer's rates are modeled, the cost per day can be displayed below each bar in the graph. Dual fuel versions of the communication include graphs for both electricity and gas use.

User Experience

The module includes these components:

Title: The title specifies a fuel type and the fact that the date range is for a week.

Insight: The insight below the title indicates the day on which the customer used the most energy. The goal of this insight is to encourage the customer to think of ways to avoid using as much energy on the same day in future weeks.

Bar Chart: The bar chart shows the amount of energy used on each day for the previous week. The bar chart starts on Monday and ends on Sunday of the previous week. Each bar represents a day, with the day of the week displayed under the bar. The larger the bar, the higher the customer's energy usage for that day. The feature also reveals each day's usage relative to the other days in the same week.

To highlight the day on which the customer used the most energy, the bar that represents the highest usage is displayed in blue. This makes visual identification of the customer's highest usage clear, even at a glance.

This image shows an example of the module.

Requirements and Limitations

Requirements and limitations are as follows:

• Web Portal Data: Data shown in the Oracle Utilities web portal may be inconsistent with Weekly Energy Update data. The daily usage values (or, if the customer is eligible to receive it, daily cost values) in the Day by Day breakdown do not always match the exact values in the web portal due to the way the values are rounded or when the calculations are performed.
• Web Portal Access: The customer must have access to the Oracle Utilities web portal to be able to follow the link or to click the bar chart and be redirected to the data browser in the web portal.
• Rate Modeling: Utility rates must be modeled by Oracle Utilities for cost information to appear. If rates are not modeled, energy use information is displayed by default. If the utility chooses to display cost information, rate modeling is required during initial program setup for an additional fee. See the Oracle Utilities Opower Rates Engagement Cloud Service Product Overview for more information.