Post Bill Comparison Module

The Post Bill Comparison module provides customers with an at-a-glance look at their energy costs or usage this period compared to the previous period. Using icons and bar charts, this module is graphic and simple, making it easy to understand whether the customer did better or worse than the previous period. If the customer receives the cost version, a dollar amount is associated with each bar chart. If the customer receives the usage version, their energy usage is displayed in kWh for electricity and therms for gas.

Requirements and Limitations

Requirements are as follows:

• Data Requirements: Two months of billing history is required in order to show the comparison between billing periods.

User Experience

This module includes the following components:

Header: The header of the module varies significantly, depending on many factors. In the dual fuel variation the header reads, "Your spend compared to last bill period".

Charts: The dual fuel version of the module includes two charts, each with two bars that show cost or usage for the last bill and the current bill. Above each chart is a fuel type label to show whether the chart refers to Electricity or Gas. Below each bar, the usage or cost amount appears.

Comparison Insight: Below the fuel type label, an insight shows whether the customer used or spent more, less, or about the same this period as compared to the previous period. If the customer spends or uses more, a gray icon with an upward pointing arrow is included. If the customer uses or spends less, a green icon with a downward pointing arrow is included. If the customer uses or spends about the same, no icon is included.

Legend: Below the charts, a legend is displayed that shows which color depicts the last bill, and which color depicts the current bill. The legend labels are "Last bill" and "This bill".

The image below is an example of the Post Bill Comparison module: