Bill Forecast Module

The Bill Forecast module informs customers how much their bill is projected to be by the end of the billing period. Dual fuel customers see a combined bill forecast for both electric and gas use. The purpose of the forecast is to encourage customers to lower their usage before the bill period ends.

Note:

The Bill Forecast module is not included in Cost Tracker Report emails, as this forecast is accomplished through the Cost Tracker module.

Design

This image shows an example of the module.


This image shows an example of the module.

Configuration Options

For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.

Configuration Option Input Value

Hide Bill Projection

Displays the customer's estimated cost or usage for the end of the bill period

Default: Show the bill projection.

Optional

Choose one of the following:

  • Use the default
  • Hide the bill projection

Hide Bill-to-Date

Displays the customer's current usage or cost for the billing cycle so far.

Default: Show the bill-to-date.

Optional

Choose one of the following:

  • Use the default
  • Hide the bill-to-date

Hide Bill Estimate Message

Displays a brief message about what the bill estimate is based upon.

Default: Show the bill estimate message.

Optional

Choose one of the following:

  • Use the default
  • Hide the bill estimate message

User Experience Variations

The user experience varies for customers depending upon their service types, available data, costs, and locale. Note that the following list indicates the primary user experience variations, not all possible variations.

Gas-Only

Gas-only customers see "therms" or "CCFs" (whichever unit of measure is appropriate for the utility) displayed in the bill forecast rather than kWhs.

Rates Not Modeled If the customer does not have rates modeled, the Bill Forecast displays energy use instead of cost. Electric-only customers are displayed in kWh. For gas-only customers, Therms or CCFs are displayed rather than kWhs. Only single-fuel usage forecasts are supported.