Bills, Payments & Adjustments

The following diagram illustrates the relationship between an account and its financial transactions:

The following concepts are illustrated above:

Bills are produced for accounts Over time, many bills may be produced for an account. For more information about a bill, see Bill Details .

Payments are made for accounts Over time, many payments may be applied to an account's debt. For more information about a payment, see Payment Details .

Service agreements have debt The system maintains debt on each individual service agreement. An account's debt is the sum of its service agreements' debt.

Service agreements are adjusted Over time, the debt that is stored on an account's service agreement(s) may be adjusted. For more information about an adjustment, see Adjustment Details .