Setting Up Customer Contact Classes
Every customer contact record has a contact type that classifies the record for reporting purposes. And every contact type, in turn, references a customer contact "class". The class categorizes customer contacts into larger groupings for reporting purposes.
Open to define your customer contact classes.
Description of Page
Enter a unique Contact Class and Description for each customer contact class.
After you have created your customer contact classes, you'll be ready to setup your customer contact types.