Outage Inquiry
Oracle Utilities Customer Care and Billing provides query transactions that can be used to make real-time synchronous calls to NMS and inquire on one of the following:
- Job History for a particular customer, service point, location or call identifier
- Call History for a particular customer, service point, location or call identifier
- Planned Outage Jobs for a particular service point
Fastpath:
Refer to the Oracle Utilities Customer Care and Billing - Network Management System Integration Implementation Guide for information about outage query integration.