Service Providers Have To Communicate About Customers

The providers of service typically have to communicate with each other in respect of the customer's service. The following diagram illustrates the major interfaces of information between your system and your service providers.

Depending on where your organization fits in the service provider hierarchy, you may:

• Bill for other service providers (or they may bill for you). Refer to Billing Relationships for more information about billing communications.
• Send the customer's consumption to service providers (or they may send it to you). Refer to Consumption Relationships for more information about consumption communications.
• Apprise service providers of the changes to the customers' service (or they may apprise you). Refer to How Do You Communicate With Service Providers? for more information about communications between service providers.