Creating Self-Service Tasks

The customer self-service application invokes inbound web services to create self-service tasks. The system supplies an inbound web service for each supported self-service operation.

Refer to the Oracle Utilities Customer Self-Service (OUCSS) documentation for more details on supplied inbound web services.

Each inbound web service references a service script that processes the specific self-service operation. Refer to the service script system data for processing details.