Collection Process Maintenance
A collection process is a series of events (e.g., letters, To Do entries) meant to encourage an account to pay its delinquent debt. Linked to the collection process are the specific service agreements that contributed to the delinquent debt. The topics in this section describe the pages on which collection process-related information is maintained.
Fastpath:
For more information about collection processes, refer to The Lifecycle Of A Collection Process And Its Events.