Understanding Service Point Types

Service point types define a specific type of point at which service is delivered.

Specifically, service point types define how the application manages many aspects of the service point's behavior. A service point type may have one or more valid device types defined that limit the types of devices that can be installed at service points of this type.

Service point types are defined by the following:

• Service Point Business Object: the business object used by service points of this type
• Service Point Category: the types of devices that can be installed at service points of this type. Valid values include:
  • Meter: Indicates that a single meter can be installed at service points of this type.
  • Item: Indicates that a single "badged" item can be installed at service points of this type.
  • Multi-Item: Indicates that one or more "unbadged" items can be installed at service points of this type.
• Divisions: one or more divisions associated with service points of this type.
• Valid Device Types: the device types considered valid for service points of this type.
• Valid Field Task Types: the field task types considered valid for service points of this type. The field task types available when creating field activities can be based on the field task types listed here via the Restrict Field Task Type by Service Point Type option on the Service Order Management Master Configuration.
• Usage Snapshot Configuration:  the configuration(s) to be used to take weekly or monthly usage snapshot(s)
• Unreported Usage Snapshot Configuration:  the configuration(s) to be used to take weekly or monthly unreported usage snapshot(s)