Financial Transactions Created Between Bills

The following diagram illustrates how frozen financial transactions (FT's) accumulate between bills and are swept onto the next bill produced for the account (when the bill is completed ). This example assumes

When any type of financial transaction is frozen, it impacts the related service agreement's current and payoff balances. If you do not want adjustments and bill segments to affect the customer's balance until they appear on the customer's next bill, refer to Preventing SA Balances And The GL From Being Impacted Until Bill Completion .

Notice the balances in the financial summary of the above bill:

• The Prior Balance is the ending balance from the customer's prior bill.
• The Bill Corrections portion is blank. It contains a value if you cancel / rebill a bill segment that appeared on an earlier bill.
• The Payments portion shows payment financial transactions (both new payments and cancellations) that have been created since the last bill.
• The Adjustments portion shows adjustment financial transactions (both new adjustments and cancellations) that have been created since the last bill.
• The New Charges portion shows bill financial transactions that were created when the bill was created.
• The Current Balance is the total amount owed.