Write Off Control - Criteria
Select and navigate to the Criteria page to define the type of write-off process to start when given criteria are met.
The following information is not intuitively obvious. Refer to Designing Write-Off Controls for more information.
Panel controls
The information in the grid defines the write-off process to be executed for debt belonging to the previously defined collection class and write off debt class. The type of write-off process may differ depending on some condition. For example, you may have a different write-off process if the customer has a non-cash deposit. You must have at least one entry in this collection otherwise the system will not start a write-off process. This entry should have the lowest priority code and should reference a Write Off Criteria Algorithm that references the WO CRIT DFLT the algorithm type.
The following fields display:
Priority controls the order in which the criteria will be checked by the Write Off Monitor (higher priorities are checked before lower priorities). The first criteria algorithm that is met (i.e., returns a value of True) will cause the associated write-off process to be initiated.
The values for this field are customizable using the Lookup table. This field name is CRIT_PRIO_FLG. Be aware that this field is used for multiple tables: Collection Class Control, Severance Criteria, and Write Off Control .
Write Off Criteria Algorithm The Write Off Monitor checks if the condition defined by the W/O Condition Algorithm applies to the account whose debt is being analyzed. If a condition is met, a write-off process is created using the associated write-off process template.
If you haven't done so already, you must set up this algorithm in the system. To do this:
- Create a new algorithm (refer to Setting Up Algorithms).
- On this algorithm, reference an Algorithm Type that determines if a customer's bad debt should be processed using the associated Write Off Process Template.
You must have at least one entry in this grid otherwise the system will not start a write-off process. This entry should have the lowest priority code and should reference a W/O Criteria Algorithm that references the WO CRIT DFLT algorithm type.
Write Off Process Template If the Write Off Monitor determines the condition defined by the w/o condition algorithm applies, a write-off process is created using the associated write-off process template.
Where Used
Write-off controls contain the data that controls the Write Off Monitor. Refer to How Does The Write-Off Monitor Work? for more information.