Letter Print - BI Publisher Sample Welcome Letters - CI_LTRGN_ENG REPORT
Generating letters in batch is not supported yet.
Parameters
|
Parameter |
Parameter Code |
Description |
|
Batch Switch |
P_BATCH_SW |
For reports accessed online, set the switch to 'No'. Otherwise, it should be set to 'Yes'. |
|
Customer Contact |
P_CC_ID |
References the customer contact associated with the main customer linked to the account. |
Report Description
This sample report template for BI Publisher produces letters that are not associated with any other object (i.e., the template does not have to extract information from another object to merge into a letter). You can use this template as a welcome letter for a new customer.
By default, the English versions of the report templates are provided with the base product. If multilingual report templates are required, your implementation should provide reports for each language. When a letter is generated, the system uses the report template based on the customer's language.
The address and name for the company are extracted from the installation options. The text for the letter is defined in the report layout and not provided by Oracle Utilities Customer Care and Billing. Reports are printed according to the customer's language definition and not based on the user's language definition.
This sample report uses the following text:
Welcome to %1. You have been filed with ID Number %2.
We hope to provide you with our best possible service. If you experience any problems or have any questions, please contact one of our customer service representatives at (800)1234567.
%1 is the company name stored as a message on the installation options.
%2 is Person Id stored on the Customer Contact.