Match Event - Subtotals

Before a match event impacts a customer's arrearage, its debits and credits must net to zero for every service agreement referenced on the match event. This page shows the sum of the debits and credits for every service agreement that contributes at least one financial transaction to the match event. Use Menu > Financial > Match Event > Search and navigate to the Subtotals page

Description of Page

This page shows the sum of the debits and credits for every service agreement that contributes at least one financial transaction to the match event.

Match Event Info and Match Event ID only appear after the match event exists on the database. The ID is a system assigned random number that stays with a match event for life. The Match Event Info is a concatenation of important details about the match event and its account.

The next section contains the sum of the Debit and Credit financial transactions linked to the match event. If the debits and credits do not sum to zero, the Difference is also shown.

The following Filters work together to restrict the service agreements that appear in the grid. The following points describe the various options (note, don't forget to press the search button after specifying the various filter options):

• Use the SA Filter to define the types of service agreements whose financial transactions appear in the grid. The following options are available:
• Address. Use this option to restrict service agreements to those linked to service points associated with a given Address, City and/or Postal code. Note, you can specify any combination of these fields.
• All. Use this option if you do not wish to restrict service agreements.
• Geographic Type. Use this option to restrict service agreements to those linked to service points associated with a given Geo Type and Value.
• SA ID. Use this option to see a specific Service Agreement.
• SA Type. Use this option to restrict service agreements to those with a given CIS Division and SA Type.
• Use Status Filter to restrict the service agreements based on whether the sum of the debits and credits they contribute to the match event. The following options are available:
• All. Use this option if you do not wish to restrict service agreements based on this status.
• Balanced. This option shows only service agreements where the sum of debit and credits nets to zero on this match event.
• Unbalanced. This option shows only service agreements where the sum of debit and credits do not net to zero on this match event.

The grid that follows contains the service agreements that match your search criteria. The following information appears in the grid:

• SA Information. This column contains a summary of important information about the service agreement.
• Difference. This column contains the difference between the Matched Debits and Match Credits. If this is non-zero, the value appears in red.
• Matched Debits. This column contains the sum of debit financial transactions that this service agreement contributes to this match event.
• Matched Credits. This column contains the sum of credit financial transactions that this service agreement contributes to this match event.
• Premise Information. This column contains a summary of the premise (if any) associated with the financial transaction's service agreement.