About Self-Service Tasks

Self-service tasks hold information about self-service operations that customers initiate from an integrated self-service application, such as Oracle Utilities Customer Self-Service and Oracle Utilities Digital Self Service.

A few examples of self-service tasks are:

• One time payments

• Account verification

• Start/Stop requests

• Auto pay setup

• Creating customer meter readings

Refer to the Oracle Utilities Customer Self-Service documentation or Oracle Utilities Digital Self Service documentation for more details on supported self-service operations.

The following sections highlight self-service integration functionality.