Configuring Exception Types

This portal is used to display and maintain an Exception Type.

Refer to Understanding Exception Types for more information.

You can access the portal by selecting Admin, then VEE, then Exception Type.

The following zones may appear as part of the portal's Main tab page:

  • Exception Type List: displays all of the Exception Types so you can choose the one you want to display in more detail
  • Exception Type: shows the specific configuration for the selected Exception Type

There are two different options to use when creating an Exception Type:

Name

Details

Business Object

VEE Exception

This will create a "normal" VEE Exception that is attached to an IMD for tracking of conditions triggered in the VEE process.

D1-VEEException

VEE Exception - Monitor Service Point

In addition to tracking the failure in the VEE process, this VEE Exception generates a Service Issue Monitor. This allows for cumulative tracking of VEE Exceptions that can be configured to result in a Service Investigative Order (field work) for the Service Point.

D2-VEEExceptionServiceMonitor