About Contacts

Contacts are individuals or business entities with which a company has contact. Service Points can have associated contacts which define the individual or business entity that uses the service (electricity, gas, water, etc.) delivered at the Service Point. A contact is optional for Service Points, but Usage Subscriptions must reference contacts.

Note: The base-package name search on the 360 Degree Search looks for Usage Subscription-related contacts. Use the Service Point Query portal to find a Service Point using a Service Point-related contact.

Note: In Oracle Utilities Customer To Meter, contacts are created from Customer Care and Billing Persons via Customer To Meter Master Data Synchronization.